Warranty and Returns

At ELEPHAS, we are committed to delivering high-quality products and ensuring your satisfaction. Our Warranty and Returns Policy is designed to provide you with confidence in every purchase.


Warranty Policy

ELEPHAS offers a 1-Year Limited Warranty on all our projectors and accessories. This warranty covers manufacturing defects and ensures repairs or replacements at no additional cost.

What’s Covered:

  • Defective parts or materials
  • Malfunctions caused by normal use
  • Repairs or replacements for qualifying defects

What’s Not Covered:

  • Damage caused by misuse, accidents, or unauthorized repairs
  • Normal wear and tear
  • Consumables such as bulbs or batteries

If you experience an issue with your ELEPHAS product, please contact our support team with your proof of purchase and product details. We’ll guide you through the warranty process.


Returns Policy

ELEPHAS provides a 30-Day Return Policy for all purchases. If you’re not completely satisfied with your product, you can return it within 30 days of delivery for a refund or exchange.

Conditions for Returns:

  • The product must be in its original condition and packaging.
  • Proof of purchase is required.
  • Return shipping costs are the responsibility of the customer unless the return is due to a defect.

How to Initiate a Return:

  1. Contact our customer support team at [email protected] or website
  2. Provide your order number and details about the return.
  3. Follow the instructions provided for shipping the product back.

Contact Us

For any questions or concerns about our Warranty and Returns Policy, feel free to reach out:
Email: [email protected]